Mlwbd Privacy Policy — your data is completely safe with us

1 What Data We Collect

When you create an account and use mlwbd's services, certain data is collected. This data falls into two main categories — what you provide directly, and what is collected automatically.

Information You Provide:

• Name & mobile number — required at registration.
• Date of birth — for age verification.
• National ID number or passport — for KYC verification.
• BKash or Nagad number — for payment processing.
• Email address — optional, for notifications.

Automatically collected data:

• Device information — model, operating system, and browser type.
• IP address — for security and fraud prevention.
• Log data — when you accessed the site and which pages you visited.
• Cookies & session data — to improve your experience on the site.
• Gaming history — deposit, withdrawal, and betting records.

2 How Your Information Is Used

Every piece of data mlwbd collects has a specific purpose. It is never used beyond that stated purpose.

Mlwbd uses your data to improve service quality, test new features, and promote responsible gaming. No profiling is carried out for marketing or advertising beyond this.

3 Sharing Data with Third Parties

Mlwbd does not sell your personal data or share it with advertisers. However, data may be shared in certain specific circumstances as part of delivering our services:

• Payment Processors: Information is shared with bKash, Nagad, and Rocket only as needed to verify and process transactions — solely for that specific transaction.
• Game provider: Only the session data needed to launch games from studios like Evolution, PG Soft, and Pragmatic Play is shared — never your name or payment details.
• KYC Verification Services: Third-party verification services may be used to confirm your identity. This data is used solely for verification purposes.
• Legal obligation: Data may be disclosed in response to a lawful request from law enforcement or a court order. mlwbd will always endeavor to notify the user where possible in such cases.
• Anti-Money Laundering: Reporting suspicious financial transactions to the relevant authorities is a legal obligation.

4 Security Measures

Mlwbd maintains multiple layers of security to protect your data — both technical and procedural safeguards are equally prioritized.

Technical Security:

• TLS 1.3 encryption — active on all data transfers.
• Passwords are stored using bcrypt hashing — your actual password is never stored directly.
• Two-Factor Authentication (2FA) — always available for all members.
• Automated suspicious login detection and alerts.
• Regular server security patches and updates.

Procedural safeguards:

• Data access is restricted to a limited number of staff on a strict need-to-know basis.
• Annual data protection training for all staff.
• Regular third-party security audits.
• In the event of a data breach, affected members will be notified within 72 hours.

That said, no platform can guarantee 100% security on the internet. Your own precautions matter just as much — use a strong password and keep 2FA enabled.

5 Cookies & Tracking Technologies

The mlwbd website uses cookies. Cookies are small data files stored in your browser that help the site recognize and remember you.

Cookies used by mlwbd:

• Essential cookies: Maintains login sessions and security verification — the site cannot function without these. Cannot be disabled.
• Preference cookies: Remembers your language preference, dark mode setting, and similar choices. If disabled, you will need to reconfigure these each time.
• Analytics cookies: Which pages are visited most and where loading issues occur — this information is used to improve the site. Fully anonymized.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect your login and gaming sessions. mlwbd does not use any cross-site tracking or advertising cookies.

6 Your Rights

You have certain fundamental rights regarding your data on mlwbd. These rights can be exercised at any time — through our support team or by emailing support@mlwbd.run.

7 Data Retention Period

Mlwbd retains your data only for as long as necessary to provide our services or to meet legal obligations.

• Account Information: For the duration your account is active. After account closure, data may be retained for up to 5 years under anti-money laundering regulations.
• Transaction Records: 5 years — as required by financial regulatory authorities.
• KYC Documents: 5 years or until the legal requirement has been fulfilled.
• Log data: 90 days — for security investigation purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies typically last 1 year.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified in any way.

8 Contact & Policy Updates

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: support@mlwbd.run
• Live Chat: Available 24/7 from any page on the site

Mlwbd may update this Privacy Policy from time to time. For significant changes, a notice will be posted on the platform and, where possible, an SMS will be sent to your registered mobile number. Continued use of the service after any update constitutes acceptance of the revised policy.

Other documents related to this policy:

• Terms & Conditions — complete terms of use.
• Responsible Gaming — a guide to responsible gaming controls.
• Financial Transactions — payment policy details.